Refund policy

Effective Date: March 3, 2026

Thank you for shopping at Gaming Pulse. We are committed to providing high-quality products and a smooth shopping experience. Please review our Refund Policy carefully before making a purchase.

Website: https://gamingpulse.shop/
Email: ask@gamingpulse.shop

1. Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

The item must be unused and in its original condition
The item must be in its original packaging
Proof of purchase (order confirmation or receipt) is required

Before sending any return, you must contact us at ask@gamingpulse.shop for return authorization.

Returns sent without prior approval may not be accepted.

2. Non-Returnable Items

The following items cannot be returned:

Digital or downloadable products (if applicable)
Gift cards
Clearance or final sale items
Items damaged due to misuse or improper handling

3. Refund Process

Once your returned item is received and inspected:

We will notify you of approval or rejection
If approved, your refund will be issued to your original payment method
Refunds typically take 5–10 business days to reflect, depending on your payment provider

Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

We replace items only if they are:

Defective
Damaged upon arrival
Incorrect item shipped

Please contact us within 7 days of delivery and provide photos if applicable.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping method. Gaming Pulse is not responsible for lost return shipments.

Return Address:

Gaming Pulse
2890 Sunside Drive
Akron, Ohio, 44321
United States

(Please contact us before sending any returns.)

6. Damaged or Lost Orders

If your order arrives damaged or does not arrive:

Contact us within 7 days
Provide photos (if damaged)
We will work with the shipping carrier to resolve the issue

7. Contact Us

If you have any questions about this Refund Policy: